frequently asked questions

Find Answers to Your Questions Instantly

How can I get OptiZap?

1. Click on 'Buy Now' to make the payment. Once the payment is confirmed, automatically software will download in your system.

2. After downloading, double-clicking the .msi or .exe file will install the application.

3. Post installation, launch the app, fill your personal details and your payment id is 'activation key'. Start enjoying 'OptiZap' and send unlimited messages.

How shall I install ?

Once the payment is completed, our product will download automatically. Run the setup.exe or .msi file as administrator and you are good to go.

Is there any activation procedure?

Yes. your payment id sent to your mail is activation code.

Is there any account creation procedure?

Yes. A account creation window will be opened during first time launch.

What if my number is number is banned by WhatsApp?

While our company, Optinue Consulting LLP, cannot be held responsible for WhatsApp account bans, we recommend adhering to best practices to avoid such situations. Please refer to our 'Terms & Conditions' for further details. We advise limiting your message volume to avoid triggering spam filters; for example, sending no more than 400 messages per day. Additionally, to minimize the risk of being flagged as spam, add your own number or any other friend’s number after every 15 contacts in the excel sheet.

Whom should I contact If I need any help or support?

For immediate assistance, please refer to our demo videos on YouTube and check the ‘User Manual’ provided. If you require further support, you can reach out to our dedicated support team through the following channels: Email: optinue.consulting@gmail.com WhatsApp Support: +91 9182453064

Is my personal data and all contact details secure when using OptiZap?

Yes, protecting your privacy and data security is our top priority. Once you install our software in your machine, and the excel sheet where you are updating all contact details, those data stays in your machine and we don’t have any control or access to that. Note: We are only providing the software for sending automated messages, so we don’t have any access to your data.

Can I customize or add emojis in the messages sent by OptiZap?

Absolutely! OptiZap offers customization options to tailor messages according to your preferences and branding requirements. You can personalize content, including text, emojis, images, and documents, to enhance engagement with your audience.

Can I add video messages sent by OptiZap?

Absolutely! You can personalize content, including images, videos, and documents, to enhance engagement with your audience.

Are there any restrictions on the types of messages I can send with OptiZap?

While OptiZap provides flexibility in message content, we encourage users to adhere to WhatsApp's policies and guidelines. Avoid sending spam, misleading information, or content that violates copyright or privacy laws.

Does OptiZap offer any reporting features?

Absolutely! OptiZap provides comprehensive analytics and reporting features to track the performance of your messaging campaigns. Gain insights into message delivery, success rates and more, empowering you to optimize your communication strategies for better results.

How do I renew my OptiZap once expires?

OptiZap offers a convenient renewing process of Rs 99 for one months, ensuring uninterrupted service.

How to Request a Refund?

To request a refund within the satisfaction guarantee period, simply contact our customer support team at optinue.consulting@gmail.com with your request or WhatsApp Support - 91 9182453064. We will process your refund promptly and ensure that your experience with us remains positive.

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